A highly recognised and regarded Australian University appointed Blue Star DIRECT as the exam printer through a tender process in early 2016. They were looking for a supplier that provided a reliable, quality service that offered value add and cost out. Additionally they were seeking a multi-site printer who had a location in each of the major eastern seaboard capital cities.
With multiple campuses within Australia, they required a supplier that could ensure exams were delivered into exam rooms on time. This university also printed, separately to the exams, response books and declaration slips. This was an added logistics piece that needed to be managed by the University. Exam printing timeframes are tight and not negotiable.
Blue Star DIRECT provided their customer with a one-stop-shop solution where all exams and associated materials are printed and packaged for delivery from the closest Blue Star DIRECT site. This solution offers:
- reduced print costs
- reduced management of print, and;
- reduced freight time and cost.
Blue Star DIRECT leveraged their partnership to fine tune the solution to meet campus staff requirements.
As a part of the Post Implementation Review process our customer commented;
“The Examinations team had a very positive experience working with Blue Star DIRECT. The customer service provided and knowledge of printing was of a very high standard. I personally enjoyed working with the Blue Star DIRECT team. I would recommend Blue Star DIRECT to other universities if they were to approach you for examination printing.” National Manager TE&R, Student Administrative Services