Blue Star Direct Brand Colors

All Employees are respected and valued

IVE is committed to promoting a workplace environment where the diverse skills, experiences and unique identities of our employees are recognised, respected and valued. We understand the impact of conscious and unconscious biases and intend to provide training support to managers, to guide fair and equitable decision making. We will embrace the diversity of our workforce through inclusive leadership, encouraging different perspectives from our employees. IVE’s Code of Conduct, workplace bullying, harassment and discrimination policies, along with IVE’s management processes, reinforce our zero tolerance to bullying, harassment and discrimination, ensuring we grow a cohesive environment where everyone is treated with respect and courtesy.

A key component of workplace diversity and inclusion are the principles of Equal Employment Opportunity (EEO). EEO addresses disadvantage experienced by particular groups of people in the workplace. IVE is an equal opportunity employer that respects and values the contribution of all employees, committed to providing a safe, inclusive and accessible workplace, free from
discrimination, harassment, vilification or victimisation.

Inclusive culture

IVE is committed to growing a culture of inclusion where employees from all diverse backgrounds and identities feel appreciated and valued in decision making. When employees feel empowered to express their unique ideas and perspectives into the operations of the business, injecting their personal experiences, characteristics, unique skills and knowledge into their responsibilities and decisions, as an organisation we become more productive, creative, diverse and innovative in solution and design. Ultimately we become more agile to changing trends and customer environments.

All employees are able to participate and contribute to their full potential

IVE is committed to removing workplace barriers, both perceived and physical, to allow all employees to participate to their full potential. IVE promotes a supportive and adaptable work environment that encourages employees to utilise a flexible approach to balancing work, family and caring responsibilities. Furthermore, IVE is committed to enhancing mentoring, training and career development opportunities across all layers and business streams of the organisation.

What are our key objectives?

Working with Blue Star DIRECT, I feel confident that the sensitive data we deal with is in safe hands. The team are proactive and consultative, readily available and regularly go ‘above and beyond’. They take an active interest in our Direct Marketing outcomes and work hard to ensure our continued growth while implementing cost-savings.

Australian Children's Charity - Fundraising Lead Corporate & Community

I would just like to pass on our gratitude to Blue Star DIRECT VIC and NSW for the achievement of getting our carbon dm campaign out the door on time with minimal issues.

Major Australian Energy Company - Customer Fulfilment Manager

In consultation with Blue Star DIRECT, our newsletter was revolutionalised into a highly personalised, targeted eNewsletter with an equally personalised print alternative (to fulfil bounce backs and for customers who express a preference to receive a printed newsletter).

Major Australian Bank

We would recommend Blue Star DIRECT to businesses looking to work with a team of dedicated professionals who understand what your needs are and how to translate that understanding into the deliverables you desire. Blue Star DIRECT offer a consultative relationship over a vendor-customer based model and provide expertise in alternative solutions that you may not have thought of (you don’t know what you don’t know).

Major Australian Energy Company - Fulfilment Manager

During a high profile crisis response project involving a global brand, the logistical challenges of communicating with customers became apparent during a fast-paced, uncertain environment and legally sensitive corporate crisis. We engaged Blue Star DIRECT to assist in a rapid response campaign that involved printing, collating and sending high-quality communications and fragile packages to customers. Their professionalism in managing this difficult project was second-to-none.

Crisis Management organisation - Project Manager

We have worked with Blue Star DIRECT for many years across a wide range of mailings; from stylised campaign DMs to BAU communications. What really makes them stand out is the level of service they provide and their advanced knowledge of data. The people genuinely care about their clients and the quality of work, and they’re always responsive and highly professional. Our data is complex; requiring sophisticated programming and Blue Star DIRECT have been consistent in providing clear and accurate DM communications for our donors/customers.

Charity organisation

I have always found Blue Star DIRECT staff helpful and very efficient. Having several thousand files on site with Blue Star DIRECT means that in emergency situations it necessitates a request for file to be scanned urgently. They respond quickly and regularly exceed my expectations. Similarly whenever we query any scanned documents they are very responsive to investigate and provide us answers and or solutions. I can recommend their services and would be more than happy to talk to any prospective clients.

Australian Regional Council

The Examinations team had a very positive experience working with Blue Star DIRECT. The customer service provided and knowledge of printing was of a very high standard. I personally enjoyed working with the Blue Star DIRECT team. I would recommend Blue Star DIRECT to other universities if they were to approach you for examination printing.

Respected Australian University - National Manager TE&R, Student Administrative Services

Blue Star Direct is your only logical choice to handle these crucial tasks

With over three decades of experience behind us, our history of excellence makes Blue Star DIRECT the obvious choice. Across our Sydney, Melbourne and Brisbane locations, our 250 staff work tirelessly to bring you the results you’ll love. And we’ve been in the game for 34 years, so we know what businesses want, and what your customers will respond to.

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